Privacy Policy

At SmileMX, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect the information you provide to us when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or make a purchase, we collect the following types of information:

  • Personal Information: This includes your name, email address, billing and shipping address, payment information, and any other details you provide during the checkout process.
  • Device Information: We automatically collect information about the device you’re using, such as your IP address, browser type, and how you interact with our site (e.g., pages viewed, time spent).
  • Order Information: When you make a purchase, we collect information related to the order, including the products you’ve selected and payment details.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders: To fulfill and manage your orders, process payments, and deliver your products to you.
  • Communication: To send order confirmations, shipping updates, and responses to any inquiries or requests.
  • Marketing: With your consent, we may send you emails about promotions, new products, and updates to enhance your shopping experience.
  • Site Improvement: To analyze how customers use our website and improve its functionality and your user experience.

3. Sharing Your Information

We value your privacy and do not sell your personal information to third parties. However, we may share your data with trusted service providers who help us:

  • Fulfill Orders: Shipping carriers and payment processors.
  • Analyze Data: Tools that help us understand site traffic and usage patterns (e.g., Google Analytics).
  • Comply with Laws: We may also share your information if required by law or in response to legal requests.

4. Data Security

We take data security seriously and use appropriate measures to protect your personal information from unauthorized access, use, or disclosure. All payment transactions are encrypted using secure SSL technology, and we follow industry best practices to safeguard your data.

5. Your Rights

You have the right to:

  • Access and Update: Request access to the personal information we hold about you and make corrections if needed.
  • Opt-Out of Marketing: Unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in our communications.
  • Delete Your Data: Request that we delete your personal information from our records, except where we are required to retain it by law.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us track activity and remember your preferences. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, so please check back regularly.

9. Contact Us

If you have any questions or concerns about our privacy policy, or if you would like to exercise any of your rights, please contact us at:

Email: support@smilemx.com