Terms & Conditions

Welcome to SmileMX! By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

1. General Information

The following terms and conditions apply to all visitors and customers of SmileMX’s website. By accessing or using any part of our site, you agree to these terms. If you do not agree with any part of these terms, please discontinue the use of our website.

2. Product Use

SmileMX provides teeth whitening products intended for personal use. Our products should be used as directed on the packaging or the instructions provided. SmileMX is not liable for any damages or issues arising from improper use of the products, including misuse or failure to follow instructions.

3. Orders and Payments

  • Order Acceptance: When you place an order with SmileMX, you are making an offer to purchase our products. All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason, including inaccuracies or issues with payment.
  • Pricing: All prices listed on our website are in [Currency] and are subject to change without notice. We make every effort to ensure accurate pricing; however, SmileMX is not responsible for typographical errors, and we reserve the right to correct any pricing inaccuracies.
  • Payment: We accept payment via credit cards, debit cards, and other payment methods as indicated at checkout. By placing an order, you confirm that the payment details you provide are valid and authorized for use.

4. Shipping and Delivery

  • Shipping Policy: SmileMX ships to a variety of locations. Shipping costs and delivery times are calculated at checkout. While we make every effort to deliver your order on time, we are not responsible for delays caused by circumstances beyond our control, including carrier delays.
  • International Shipping: For international orders, you may be responsible for any applicable customs duties, taxes, or fees upon delivery.
  • Lost or Damaged Items: In the unlikely event that your order is lost or damaged during transit, please contact us immediately, and we will work with the carrier to resolve the issue.

5. Returns and Refunds

  • Return Policy: We want you to be fully satisfied with your SmileMX purchase. If for any reason you are not happy with your order, you may request a return within 30 days of receipt. Products must be unused and in their original packaging to qualify for a return.
  • Refunds: Upon receiving and inspecting the returned items, we will process your refund. Please note that original shipping costs are non-refundable.
  • Exchanges: We do not offer exchanges at this time. If you received a defective or incorrect item, please contact our customer support for assistance.

6. Limitation of Liability

SmileMX and its employees, agents, and suppliers will not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.

7. Disclaimer

Our products are provided "as is" without any warranties, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. SmileMX does not guarantee that the use of our products will meet your expectations, and individual results may vary.

8. Contact Us

If you have any questions regarding these terms and conditions, please contact us at:

Email: support@smilemx.com